Clinical operations
Your clinical trial will be run by experienced Clinical Project Managers (CPMs) in different countries and clinical research associates (CRAs) with an in-depth knowledge of local cultural and regulatory environments, using integrated and complementary clinical trial management systems, trial master files, and electronic data capture.
Our comprehensive team seamlessly works together to ensure the success of your clinical trial from start to finish to help you and your project succeed. Our project management team works closely with the scientific team to ensure the smooth progression of your clinical trial.
Our project managers work effectively and diligently to manage all critical aspects of the study to ensure on-time delivery of results, within budget and with the highest possible quality output.
Site management
Managing clinical and medical supplies to ensure a successful clinical trial. Using our strong network, we work with the sponsor and project vendors to ensure that the required supplies are readily available and delivered on time at the sites.
Site selection and contracting
We work closely with specialized study centers, hospitals, and medical offices to select site(s) with a patient population and recruitment potential that is optimal for your trial. To ensure suitability for your clinical trial, we conduct site qualification visits, prepare budgets and negotiate contracts with the healthcare units.
Our site operations and management services also include:
- Offer request
- IMP logistics
- Study supplies
- IMD logistics
- Equipment rentals
Monitoring
We provide field monitoring, site management, and administration services. Routine monitoring is performed according to ICH GCP standards, FDA guidelines, and local regulatory requirements.
Monitoring activities include:
- Site staff training – ICH GCP training
- Regulatory requirements compliance control
- Protocol compliance control
- Remote monitoring in EDC studies
- CRF review
- Documentation maintenance and update
- Regular contact with sites between onsite visits
- Drug inventory and accountability
- Safety review
- Source Data Verification
Trial Master File (TMF) & electronic Trial Master File (eTMF)
A complete Trial Master File (TMF), or eTMF, is crucial for compliance, as it collects all the essential documents used by sponsors, CROs, and investigators for managing the trial. Monitors, auditors, and inspectors can use it to review and verify that the study has been conducted in line with the applicable regulatory requirements, principles and standards of Good Clinical Practice (GCP). We take care of creation and maintenance of TMFs for ensuring compliance of the study.
Expert CRAs
We provide sponsors with highly qualified Clinical Research Associates (CRAs), which substantially reduces the overall cost of the project and ensures its timely completion. In addition to on-site responsibilities, each CRA is responsible for site management documentation and follow-up activities to ensure that site staff remains motivated and focused.
With backgrounds in life sciences, medicine, or pharmaceuticals, all CRAs undergo regular intensive training designed exclusively for their expertise. Clinical development training programs are prepared in cooperation with specialized training providers.
With a focus on the patient, we value:
- Safety
- Patient rights
- Timely patient recruitment
- Data integrity
Our CRAs perform comprehensive site management and monitoring activities to include various types of monitoring visits:
- Pre-study qualification visits
- Interim monitoring visits
- Initiation visits
- Close out visits
All activities are performed in accordance with ICH-GCP to ensure all investigational sites are compliant with all applicable regulations and protocol requirements. We also provide ICH-GCP training.
Our CRAs play a major role in the successful conduct of a study. The relationship between the CRA and the site staff has a focus on open, effective communication. The CRAs strive to provide training and support for the site staff in order to ensure patient safety, data quality and maximizing patient enrollment.
Reports
Training
Highest standards
Project management
Management of budget and project timelines.